1. Introduction

Welcome to M.A.D Smooth! These terms and conditions outline the rules and regulations for the use of our services. By booking a session at M.A.D Smooth, you accept these terms and conditions in full. Do not continue to use M.A.D Smooth's services if you do not accept all of the terms and conditions stated on this page.

2. Booking and Deposits

To secure a booking, a non-refundable deposit amounting to 50% of the service fee is required. This deposit will be credited towards your final bill.

Bookings can be made through our official website, by phone, or in person at our location.

3. Cancellation and Refund Policy

You may cancel your appointment without penalty up to 48 hours before the scheduled time. Cancellations made within 48 hours of the appointment time will result in the forfeiture of the deposit.

To cancel, please contact us at the provided contact methods with your booking details.

4. Service Provision

M.A.D Smooth reserves the right to refuse service to any client for justifiable reasons, including but not limited to, non-compliance with our health and safety standards and guidelines.

5. Privacy Policy

We are committed to protecting your privacy. Personal information collected by M.A.D Smooth through the booking process will be stored securely and will only be used to manage your booking and services with us.

6. Amendments to Terms and Conditions

M.A.D Smooth reserves the right to amend these terms and conditions at any time. Any such changes will be considered valid and enforced immediately upon posting to our website.

7. Contact Information

For any inquiries or assistance, please contact us via email or phone. Our contact details are available on our official website and at our premises.